Privacy Policy
How we collect, use and protect your personal information
Your Privacy
At Vicki Evans, we are committed to protecting your privacy and handling your personal information with care and transparency. This policy explains how we collect, use, and protect your information when you use our website.
What Information We Collect
When you use our website or place an order, we may collect:
✦ Your name
✦ Contact details (such as email address and phone number)
✦ Billing and delivery address
✦ Order details and personalisation information
✦ Payment information (processed securely via third-party providers)
✦ Technical data (such as IP address, browser type, and device information)
How We Use Your Information
We use your information to:
✦ Process and deliver your orders
✦ Communicate with you about your order
✦ Provide customer support
✦ Improve our website and services
✦ Send updates or marketing emails (only if you have opted in)
We only use your information where we have a lawful basis to do so, such as fulfilling a contract (your order) or with your consent.
Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties where necessary, including:
✦ Payment providers to process transactions
✦ Delivery services to fulfil your order
✦ Website and analytics providers to improve our services
All third parties are required to handle your data securely and in accordance with data protection laws.
Cookies
We use cookies to:
✦ Ensure the website functions correctly
✦ Remember your preferences
✦ Analyse website traffic and usage
For more information, please see our Cookie Policy.
How We Protect Your Data
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Your Rights
Under UK data protection law, you have the right to:
✦ Access the personal data we hold about you
✦ Request correction of inaccurate information
✦ Request deletion of your data where applicable
✦ Object to or restrict certain processing
✦ Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
How Long We Keep Your Data
We only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please get in touch: