Delivery Information
Everything you need to know about getting your order to you safely and on time
We dispatch all orders promptly and take great care in packaging every item. Please see the delivery options and timescales below — and don’t hesitate to get in touch if you have any questions about your order.
Ready Made Items
Dispatched within 3 working days
Personalised Items
Up to 10 working days to process
UK Delivery Options
Royal Mail Tracked 24
Your order is dispatched and tracked every step of the way, with a delivery aim of 1 working day from dispatch. You’ll receive a tracking number so you can follow your parcel right to your door.
Tracked · Next Day Aim
Royal Mail Tracked 48
A fully tracked service with a delivery aim of 2 working days from dispatch. You’ll receive a tracking number so you can keep an eye on your order throughout its journey.
Tracked · 2 Day Aim
What if My Order Hasn’t Arrived?
If your order hasn’t arrived within the expected timeframe, we recommend checking with your local sorting office before contacting us — even if you haven’t received a card through your door. Our experience shows that 95% of missing parcels turn up this way! If you’ve checked and still can’t locate your order, please get in touch and we’ll do everything we can to help.
Need Help?
If you have any questions about your delivery please don’t hesitate to get in touch”