{"id":2424,"date":"2026-05-17T11:36:58","date_gmt":"2026-05-17T10:36:58","guid":{"rendered":"https:\/\/vickievans.co.uk\/?page_id=2424"},"modified":"2026-05-18T19:14:46","modified_gmt":"2026-05-18T18:14:46","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/vickievans.co.uk\/vickievans\/terms-conditions\/","title":{"rendered":""},"content":{"rendered":"\n
<\/span>
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Terms & Conditions<\/p>\n\n\n\n

Last updated: May 2026<\/p>\n<\/div><\/div>\n\n\n\n

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Please read these terms and conditions carefully before placing an order with Vicki Evans (vickievans.co.uk). By placing an order, you agree to these terms.<\/p>\n<\/div>\n\n\n\n

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1. About Us<\/h2>\n\n\n\n

Vicki Evans is a sole trader selling handmade, personalised gifts and keepsakes from Accrington, UK. All items are handmade to order by Vicki Evans.<\/p>\n<\/div>\n\n\n\n

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2. Orders<\/h2>\n\n\n\n

All orders are subject to acceptance and availability. Once your order is placed, you will receive a confirmation email. If for any reason we are unable to fulfil your order, we will contact you as soon as possible and offer a full refund.<\/p>\n<\/div>\n\n\n\n

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3. Lead Times<\/h2>\n\n\n\n

Items that are not held in stock are handmade to order. Please allow 7\u201310 working days<\/strong> for production before dispatch. During busy periods such as Christmas, Valentine’s Day, and Mothering Sunday, lead times may be longer. If you need an item urgently, please contact us before ordering and we will do our best to accommodate you.<\/p>\n<\/div>\n\n\n\n

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4. Personalised & Custom Orders<\/h2>\n\n\n\n

Please double-check all personalisation details (names, spellings, dates etc.) before submitting your order as we cannot be held responsible for errors provided by the customer. Custom and personalised items are non-refundable unless they arrive faulty or damaged.<\/p>\n<\/div>\n\n\n\n

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5. Pricing & Payment<\/h2>\n\n\n\n

All prices are displayed in pounds sterling (\u00a3) and are inclusive of any applicable taxes. We accept all major credit and debit cards via WooPayments, and PayPal. Payment is taken in full at the time of ordering. All transactions are processed securely.<\/p>\n<\/div>\n\n\n\n

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6. Delivery<\/h2>\n\n\n\n

We deliver to addresses within the United Kingdom. If you are based outside the UK and would like to place an order, please contact us<\/a> prior to ordering so we can discuss shipping options and costs.<\/p>\n\n\n\n

\u2726 Standard UK delivery typically takes 2\u20135 working days after dispatch<\/p>\n\n\n\n

\u2726 Free UK delivery on orders of \u00a350 or more<\/p>\n\n\n\n

\u2726 We cannot be held responsible for delays caused by Royal Mail or other couriers once dispatched<\/p>\n<\/div>\n\n\n\n

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7. Returns & Refunds<\/h2>\n\n\n\n

We want you to be completely happy with your purchase. If you are not satisfied, please contact us within 14 days of receiving your order.<\/p>\n\n\n\n

\u2726 Non-personalised items:<\/strong> May be returned within 14 days, unused and in original condition. Return postage costs are the buyer’s responsibility.<\/p>\n\n\n\n

\u2726 Personalised & custom items:<\/strong> Non-refundable unless the item arrives faulty, damaged, or incorrectly made through our error.<\/p>\n\n\n\n

\u2726 Faulty or damaged items:<\/strong> Please contact us within 7 days with a photo and we will arrange a replacement or full refund.<\/p>\n<\/div>\n\n\n\n

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Any Questions?<\/h2>\n\n\n\n

If you have any questions about these terms, please don’t hesitate to get in touch \u2014 we’re always happy to help.<\/p>\n\n\n\n

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Contact Us<\/a><\/div>\n\n\n\n
Back To Shop<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

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